Advanced      About Us MFS Fire Extinguishers are completely dedicated to your total satisfaction. If you have any suggestions or comments please complete the online form using the contact us link at the top of the page. Our Contact details: MFS Fire Extinguishers PO Box 1024, NELSON, Lancashire, , BB9 4EA, United Kingdom Phone: 0845 644 6515 Fax: 0845 644 6515 Email: info@mfs-fire-extinguishers.co.uk VAT Registration Number 757 7260 00 Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy to the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept payment by credit card on the website, or you may prefer to pay by bacs or cheque. Alternatively, you may wish to pay by card over the phone. To pay by cheque, simply follow the instuctions on the automatic receipt. To pay by bacs, or credit card over the phone, please ring 0845 6446515 or 01282 691616. Shipping And Handling Shipping charges for UK are shown below. Overseas shipping can be arranged, contact us for details. For Orders being shipped to England, Scotland (excluding Highlands) and Wales, charges are as follows: £10.00 for orders up to £250 Carriage Paid for orders over £250 For orders being shipped to Northern Ireland Scottish Highlands and the Channel Islands, charges are as follows: £35.00 for orders up to £350. £60.00 for orders between £351 and £650. £80.00 for orders between £651 and £999. Carriage Paid for orders over £1000. Delivery Schedule Most items on our website are held in stock either by oueselves or our suppliers and we endeavor to dispatch orders received before 1PM the same day, orders received after 1PM (when in stock) will be despatched the next working day. This applies on orders received Monday - Friday. Please Note: Some products are NOT held in stock, if your order is urgent please ring for a delivery date. Should you choose the 'pay by cheque' option, we despatch the goods once your payment has cleared. Back Orders If your item is not in stock, it will be back ordered for you. Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. Credit Card Security All credit cards are processed by Secure Hosting who use industry standard 128 bit SSL encryption with Thawte digital certificates. When you enter your order form hosted on our secure server your browser will automatically inform you that encryption is being used. Furthermore, all data stored on the secure server is encrypted again and protected by a firewall, the specification of which has been recognised by the major banks. Guarantee Most of our extinguishers come with a 5 year manufacturers warranty providing they are serviced annually by a competent fire extinguisher engineer in accordance with the relevant parts of BS 5306, and the manufacturers instructions. Excludes 'economy' and 'value' extinguishers. Please Note: Pictures for illustration purposes only, models supplied may vary. Reaching Us If you need to reach us, please fill out the form using the 'Contact Us' link on the store page, alternatively, you can call on 0845 644 6515 (International +44 0845 644 6515) or fax us on 0845 644 6515 or write to us at: MFS Fire Extinguishers, PO Box 1024, NELSON, Lancashire, , BB9 4EA, United Kingdom Privacy Policy MFS Fire Extinguishers do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes Returns Policy Goods correctly supplied by the Company may not be returned for credit unless written agreement is obtained from the Company prior to goods being returned. If agreed that the goods can be returned, a handling fee of 20% or £15 ( whichever is the greater) will be levied. The customer will be liable for carriage charges for goods being returned.